Privacy Policy

Introduction

This Privacy Policy describes how Argo Books ("we", "us", or "our") collects, uses, and discloses your information when you use our website and community forums (collectively, our "Website").

We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our Website or use our Argo Books application and tell you about your privacy rights and how the law protects you.

Website Information

To help us improve the Argo Books website and provide you with our services, we collect the following types of information:

Data We Collect on the website

Account Information

When you register for an account on our Website, we collect:

  • Username
  • Email address
  • Password (stored as a one-way hash, never in plain text)

User-Generated Content

We store content that you create or upload when using our Website, including:

  • Posts and comments in the community forum
  • Up-votes and down-votes in the community forum

License Information

When you purchase a license key through our Website, we store:

  • Your email address associated with the license
  • Purchase date and license details

Subscription Information

When you subscribe to Argo Premium, we store:

  • Subscription status and billing cycle
  • Payment method type (Stripe, PayPal, or Square)
  • Transaction IDs for payment processing
  • Subscription start and end dates

We do not store credit card numbers. Payment processing is handled securely by our payment providers.

Payment Portal Information

When you use the payment portal to publish invoices for online payment, we store:

  • Invoice data (customer name, amounts, line items, due dates)
  • Connected payment provider type (Stripe or Square)
  • Authentication tokens for your connected payment accounts
  • Payment status for each published invoice

We do not store your customers' credit card or bank details. All payment processing is handled directly by the connected payment provider.

Technical Information

We automatically collect certain information when you visit our Website:

  • IP address (used for security and to determine your general location)
  • Browser type and version
  • Operating system
  • Referral source
  • Page views

How We Use Your Website Information

We use the information we collect from our Website for the following purposes:

Provide and maintain our Website: Including registering you for an account, providing customer support, and processing transactions.

Improve our Website: We analyze usage patterns to enhance our website and products.

Communication: We may use your email address to send you important notices, such as changes to our terms, conditions, and policies. We may also send you messages related to your account activity or inquiries.

Security: We use information to verify accounts, prevent fraud, and monitor for suspicious or illegal activity.

Website Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We reserve the right to remove accounts that have been inactive for an extended period. If we ever remove an inactive account, we will first email the registered address with instructions on how to keep the account active, and give you an opportunity to respond before any data is deleted.

When you choose to delete your account, it is scheduled for permanent deletion after a 30-day grace period. Signing back in during that period cancels the deletion. After the grace period, the account and its associated data are permanently removed from our system.

Website Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to employees.

Your Rights Regarding Website Data

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request copies of your personal information.
  • Correction: You can ask us to rectify inaccurate personal information.
  • Erasure: You can ask us to delete your personal information in certain circumstances.
  • Restriction: You can ask us to restrict the processing of your personal information.
  • Data portability: You may have the right to obtain and reuse your personal information across different services.

Website Cookie Policy

Our Website uses cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Argo Books Desktop Application Data

Anonymous usage data is collected to help us improve Argo Books. We use it to understand how the desktop software is used, identify and fix bugs, diagnose performance issues, prioritize new features, and optimize the app for different regions. This data is completely anonymous and cannot be used to identify you personally. Anonymous usage data is collected by all installations of Argo Books and is uploaded to our servers when you close the application. You remain in control of your data: you can view what has been collected on your device at any time, and delete it at any time.

Anonymous Data We Collect in the Desktop Software

The desktop application collects the following anonymous usage statistics:

  • Export data: Type of export (Excel, Google Sheets, backup, etc.), duration of export operation, and file size
  • API usage: API type (Google Sheets, Google Gemini, Open Exchange Rates, and receipt scanning), operation duration, and whether the call succeeded
  • Error data: Error category, exception type name, source filename, line number, and method name so we can identify and fix software issues. The error message text itself is never sent
  • Session data: Session start/end times, session duration, application version, and operating system (Windows, macOS, or Linux)
  • Geographic data: Country, region, and timezone to understand our global user base
  • Feature usage: Which features are used (e.g., receipts scanned, reports generated) so we can prioritize improvements
  • Timestamp: When the action occurred

We never collect financial data, transaction data, customer names, vendor names, company names, file paths, or document contents. The anonymous usage data uploaded to our servers does not include city-level location or any per-user identifier. Your IP address is visible to our server during the upload itself (as with any web request) and is used to derive your country and region, but the IP address itself is not stored alongside the collected data. The data collected describes how the application is used, not what you use it for.

This data is separate from any standard web analytics we use on our Website.

How We Use Anonymous Data

We use this data to:

  • Understand how users interact with our desktop software globally
  • Identify and fix errors and bugs that users encounter
  • Identify performance issues and bottlenecks in different regions
  • Prioritize feature development based on actual usage patterns
  • Optimize the software for different geographic regions and network conditions
  • Improve the overall user experience

Managing Your Anonymous Data

Anonymous usage data is collected automatically and cannot be disabled, but you remain in control of the copy on your device:

  • View your data: Open the telemetry folder on your device from Settings > General > Privacy to see exactly which anonymous events have been recorded. The files are plain JSON that you can read or copy
  • Delete your data: You can delete all anonymous data stored on your device at any time from the same panel. Deleting clears the local copy. To also remove data that has already been uploaded to our servers, email contact@argorobots.com and we will delete it

Google API Services

When you use the 'Export to Google Sheets' feature in our desktop application, we request access to your Google account to:

  • Create spreadsheets in your Google Drive
  • Write chart data to those spreadsheets

We use this data only to perform the export you requested. We do not store, share, or use your Google data for any other purpose. All data remains in your Google Drive under your control.

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

The first time you use the Google Sheets export feature, you will be prompted to sign in to your Google account and grant permission to the application. You can revoke this access at any time through your Google Account permissions page.

Children's Privacy

Our Website does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last updated: July 8, 2026